As part of the registration process on the Site and for delivery purpose of goods, The Company may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.
License & Site access
Vaasu Vinimay PVt. Ltd. grants you a limited sub-license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Company. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing thegreenearthorganic.com or Vaasu ViniAY Pvt. Ltd. Or The Green Earth or trademarks without the express written consent of Vaasu Vinimay Pvt. Ltd. Any unauthorized use terminates the permission or license granted by The Company.
Account & Registration Obligations
All shoppers have to provide billing details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in “My Account” or by contacting the customer service.
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities / fresh food prices do change on a periodic / daily basis. In case the prices are higher or lower on the date of delivery no extra charges will be collected or refunded as the case may be at the time of the delivery of the order. Prices at the time of ordering may be different from price displayed on site.
Cancellation by Site / Customer
Customer can cancel order placed, within half-an-hour of placing the order by calling our customer service. In such a case payment made towards the cancelled order will be refunded after deducting the bank processing fees via original method of payment. If any fraudulent transaction is suspected or transactions defies the terms & conditions of using the website, Vaasu Vinimay Pvt. Ltd. at sole discretion could cancel such orders. Such customers would be denied access and orders placed by them will be cancelled at the discretion of Vaasu Vinimay Pvt. Ltd.
Return, Replacement & Refunds
Anything you buy online can be returned or exchanged within 14 days . In case of quality issue the said product will be replaced after thorough checking by our Quality Control team, as long as the product reaches us in the company authorized product packet, and the tags are intact on the product.
For domestic & international shipments, we do not bear the return shipping costs.
Criteria for returns and exchanges
1. Exchanges must be done within 14 days from the day you receive your order.
2. Please make sure that the piece is returned to us in the condition you received it in with the tags on. We do not accept returned product if the tags are cut off or the seal is broken (broken seal accepted in case of genuine Quality issue).
3. If you wish to exchange a product for another size in the same style, send us an email right away so that we can keep that piece aside for you.
4. Our quality control department is rigorous & thorough but on a rare occasion it is possible that a human error has occurred. In such a case, please return the product back with labels & tags intact within 14 days from the date of receiving the order & we will send you a replacement. Send us an email so that we can keep aside a fresh piece for you.
5. If you have received a damaged product, please initiate a return on our website within 2 days from the day you receive your order. Our courier partner will pick the damaged product from your doorstep and will replace it within 14 working days at no extra cost.
6. For all of the cancelled orders, payment will be processed within 5-7 working days and money will be refunded with the same mode of payment which was used while order placement.
- Refund will be done through the same mode of payment which was used at the time of order placement.
- Refund will be processed within 5-7 working days, once we received the product.
Address for returns and exchanges:
VAASU VINIMAY PVT. LTD.
11/1C/2, EAST TOPSIA ROAD. KOLKATA – 700046
Mobile: 98302 59590
Delivery representative of Vaasu Vinimay Pvt. Ltd. delivers all orders within 7 to 14 days of order placement.